Frequently Asked Questions
Can I get a refund if I'm unhappy with my purchase?
If you are unsatisfied with your coaching, reach out to us to see if your purchase is eligible for a refund.
Due to the nature of coaching, your results depend greatly on your own input and effort. Coaching is not a cure or a magic bullet solution, rather a focussed session with an experienced coach designed to work with you to uncover the keys that you need to unlock your full potential. With that in mind, refunds for one to one sessions are only granted in exceptional circumstances.
What if I need to cancel or reschedule?
Get in touch as soon as you are able if you need to cancel or reschedule your appointment and I will work with you to action this. If you cancel or rebook with less than 48 hours notice then you will be required to pay 50% of the session fee.
How do I schedule my appointment?
Upon purchasing coaching, you'll receive further instructions on how to book a time for your appointment.
Can I purchase coaching more than once?
Absolutely! If you find yourself in need of coaching more than once, simply purchase the coaching again. Alternatively we can work together to create a bespoke course with weekly or monthly one to one sessions for a set period of time.